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Case Studies

SAFECOM

This series of images was created through a joint effort by Touchstone Consulting and Crowley & Company for the Department of Homeland Security during the spring of 2006.

The challenge? To communicate to a broad audience the importance of interoperability among first responders throughout the nation and to explain why throwing money alone at the problem is simply not enough. These graphics, mounted on foamcore, were used by Michael Chertoff, secretary of Homeland Security, to make a presentation to Congress.

Chertoff said, "The bottom line is we have to be able to communicate during a disaster. We're going to get it done."

The lack of interoperable communications among first responders, and the poor functioning of fire radios in the World Trade Towers, were contributing causes in the scores of firefighters' deaths in the Sept. 11 attacks. Hampered communication also slowed rescue and recovery after Hurricane Katrina.

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About Crowley & Co.

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